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What makes Santoir bags unique compared to other luxury brands?
Santoir bags set themselves apart from other luxury brands through a commitment to quality, transparency and timeless design.
Quality and Transparency
We believe in empowering you to make informed decisions. Every Santoir bag provides detailed information on the materials, from high-quality leather to durable hardware. You will also find clear information about the production process and how to care for your bag. We are against overconsumption, so if a bag does not perfectly suit your needs, we kindly encourage you to wait for the perfect match.
Timeless and Functionality
We prioritize functionality and enduring style over fleeting trends. Our prototypes undergo rigorous testing to ensure they meet both criteria. Every Santoir bag features at least one secure zip pocket and a convenient open pocket for everyday essentials. With timeless design and exceptional quality, you are not just purchasing a bag; you are investing in a heirloom piece to be treasured for generations.
Receive What You Are Paying For
At Santoir, true luxury is inherent in the quality of our products and service. We do not rely on inflated prices to create a perception of luxury.
Where are Santoir products manufactured?
Santoir leather goods collections are exclusively produced in our workshops located in Ubrique, southern Spain. In each of our workshops, we uphold our tradition of excellence and refinement through meticulous attention to detail, the selection of premium materials, and the expertise of our craftsmen, ensuring the perpetuation and revitalization of our enduring values of distinguished quality and sophistication.
Are Santoir bags really made in Europe?
Absolutely. Every Santoir bag is meticulously handcrafted in Ubrique, Spain, ensuring the essence of European luxury craftsmanship.
What types of leather are used in Santoir bags?
Santoir employs two exquisite leathers: Soft Natural Grain and Pebbled Grain. Both are sourced from European calf leather, a byproduct of the food industry that tanners upcycle and transform into a stable high-quality consumer product.
Can I cancel or modify my order?
Orders made through santoir.com undergo prompt processing to facilitate expedited delivery to you. Consequently, once an order is placed, it cannot be canceled or altered. Should you wish to initiate a return upon receipt of your order, kindly consult the enclosed return instructions accompanying your shipment.
How do I shop for someone who lives in a different country to me?
Please ensure you have switched to the country you want to have the order delivered to. Use the country switcher to select the country. The country switcher can be found in the bottom left-hand corner when browsing on desktop, or in the main menu when browsing on mobile. By selecting a country, you will browse and pay in the local currency.
Can I add monograms or initials to my Santoir handbag?
While monogramming and initials are not currently available, subscribe to our newsletter to be the first to know when we launch this service.
Are Santoir bags made from sustainable or ethically sourced materials?
At Santoir, we are committed to environmental and social responsibility throughout our entire production process. We use sustainable and ethically sourced materials in all our products, packaging, and delivery.
- Leather:
Santoir bags feature leather sourced from Spanish calves raised to European standards, serving as a byproduct of the meat industry. Sourcing locally from Spanish tanneries ensures quality, reduces transportation costs, and aligns with sustainability goals. These tanneries adhere to rigorous standards set by the Leather Working Group (LWG), minimizing water and energy consumption, reducing hazardous substances, and implementing traceability systems, showcasing dedication to responsible sourcing. - Hardware:
Santoir bags are crafted with 100% recyclable solid brass hardware, finished in a luxurious 18k gold for a touch that complements the sustainable core and is built to last a lifetime. - Packaging:
We prioritize using renewable and recyclable materials for our boxes, leaflets, and tags, complying with strict European regulations. We minimize plastic use whenever possible, always prioritizing the protection of your product.
For further information please visit Sustainability at Santoir.
Does Santoir partner with “influencers” through gifting?
We value authenticity at Santoir, so we do not partner with influencers through gifting. The market can be saturated with biased reviews, and we believe in building trust through transparency. We focus on providing our customers with high-quality products and a genuine brand experience.
Does Santoir offer discounts or promotional codes?
At Santoir, we strive to provide exceptional value throughout the year. We achieve this by prioritizing the use of premium materials and craftsmanship, ensuring that every product we offer meets our most rigorous standards. As part of our dedication to transparency and fairness, we do not offer discounts.